Order Your Kit
Place your order online, and your at-home impression kit will be shipped to your door.
EST. 3–5 BUSINESS DAYS
01
START HERE
SMILEHERO
How It Works
Your custom clear retainers, in four simple steps.
↓ SCROLL TO EXPLORE
AT HOME
02
Take Your Impressions
Follow the included instructions to take your impressions at home in about 10–15 minutes.
INSTRUCTIONS & ALL NECESSARY TOOLS INCLUDED
Watch Impression Video Guide
03
SEND BACK
Get Your Impressions Approved & Sent Back
Pack your impressions and follow the return instructions provided with your kit.
SAFE PACKAGING
DELIVERY
04
Your Retainers, Delivered
Once your impressions are received and processed, your custom clear retainers will be made and shipped directly to you.
CUSTOM FIT GUARANTEE
Frequently asked questions
Q: How do I take my dental impressions at home?
A: Your impression kit includes instructions and all the necessary tools. Follow the step-by-step guide to prepare the impression material and take your impressions at home. The process typically takes about 10–15 minutes.
Q: How do I submit photos of my impressions for review?
A: You can contact our online customer support team or add our customer service WeChat account to submit photos of your impressions for review. Our team will guide you through the next steps.
Q: What if my impressions don't pass the review?
A: Don't worry! Our support team will explain what needs to be improved and provide clear guidance on how to retake your impressions for the best possible results.
Q: How do I send my impressions back?
A: After reviewing your photos, our support team will provide you with the return shipping address. Please wait for the address and confirmation from our team before mailing your impressions.
Q: Do I need to do anything after mailing my impressions?
A: No further action is needed! Just sit back and relax. Once we receive your impressions, we'll get started on crafting your custom retainers as soon as possible and ship them directly to your door.